To acquire a Management position where I can utilize my experience to help improve efficiency and increase profits of an already successful company.

• Experienced in operating a quick service restaurant or retail store.
• Building sales and increasing customer traffic.
• Implement marketing and operational changes.
• Establish positive and beneficial relationships with new and existing vendors.
• Provide a leadership example that engenders excitement and enthusiasm.
• Ensure staffing of my store by trained employees.
• Review scheduling in order to maximize business growth.
• Motivate employees to perform at their maximum potential.
• Communicate effectively with all employees, peers and superiors.
• Hold my team and myself accountable for maintaining the results we have committed to.
• Authored training manuals for new employees.
• Demonstrated proven leadership while managing multi-million dollar sales operations.
• Minimize company costs by finding creative ways to solve problems.
• Servesafe Certified through 3/24/2014.
• Proficient with Word, Excel, Access, Outlook and PowerPoint.

Burger King Corporation – General Manager
1601 S Main St / Lillington, NC
02/11 – 07/11
Assigned to a store that had constantly received poor performance reviews in order to do a turnaround on the location. Improved restaurant conditions by retraining or hiring new employees and setting the example of the way procedures should be followed. I was complemented on the level of friendliness of the employees when dealing with customers – one of the biggest problems at the time I took over the store.

Arby’s Restaurant Group – General Manager
2115 Avondale Dr / Durham, NC
07/07– 02/11
Managed daily operations of a restaurant through planning and organization utilizing the tools that Arby’s provided to make my restaurant and myself successful. Achieved goals set by the company and myself to make the restaurant profitable.

Wendy’s International – Assistant Manager
2964 Kildare Farm Rd / Cary, NC 27511
09/05– 07/07
Trained in the day-to-day activities involving running a quick service restaurant. Assisted the General Manager with the daily operations of the restaurant.

Blockbuster Video – Store Manager
Cary, NC / Apex, NC / Raleigh, NC
9/99 – 1/04
Learned the administrative processes necessary to operate a small retail store. Hired is as a crewmember and quickly promoted to the position of Store Manager.

• Employee of the Year (out of 3000 employees) – Security Forces – 2004
• Rookie of the Quarter – Arby’s – 3rd Qtr 2007
• Bright Future Award – Arby’s – 4th Qtr 2007
• Highest annual sales increase for the Region – Arby’s – 2008
• Perfect Variances – Arby’s – 1st, 2nd and 4th Qtr 2009
• Go Getter Award – Arby’s – 2nd Qtr 2009
• Perfect Variances – Arby’s 1st, 3rd, 4th Qtr 2010
• 0% Turnover – Arby’s 1st Qtr 2010

Available upon request.